VINCULOS DE CONFIANÇA ENTRE LÍDERES E LIDERADOS DE UMA INSITUIÇÃO FEDERAL DE ENSINO

Abstract

The general objective of the study is to verify the quality of leadership and the perception of trust in the leading / leading dyad of a technical and higher education institution, based on Gillian Stamp's (2002) 'work tripod'. Sixty-four managers (of several hierarchical levels) and 41 servers (22 teachers and 19 technicians) participated in the study. The data were collected through a questionnaire pre-tested by BIOSS International (Brunel Institute for Organization and Social Studies, UK), translated and validated in the Brazilian context by Bruno (2013). It also assesses the quality of leadership received and the perception of trust between the leaderled dyad. The data were analyzed in a descriptive way. The analysis of these indicated the perception of prescriptive confidence and the quality of leadership was rigid. The results obtained indicate the existence of the lack of autonomy of the individuals. It was also noticed that trust intensifies in self-managed teams where there are only managers, making trust evaluation inefficient, since monitoring managers of themselves is reluctant in the teams to self-monitor themselves.