AVALIAÇÃO DO SUPORTE À TRANSFERÊNCIA E DO IMPACTO EM AMPLITUDE DE UM TREINAMENTO DE LIDERANÇA APLICADO EM UMA ORGANIZAÇÃO PÚBLICA

Abstract

The Training, Development and Education (TD&E) area receives more and more investments in activities, also expanding or interest in knowing the results obtained in these actions, as it essential to measure the results after the training, using them adequate evaluation of the perception of the participants about the course offered. Despite high investments in the field of job training, there is still little empirical research on training, development and education in the national literature. For this study, the course participants from the capital of Goiás and the District of Aparecida de Goiânia were investigated, who occupy the management / leadership positions in a Public Organization in the State of Goiás, and who were submitted to a training course towards 2018 and early 2019. It is an empirical research of exploratory-descriptive character, in a quantitative approach, using an application of two stages of evaluation validated by Abbad (1999) - Scale of Self-Assessment of Training Impact at Work Amplitude (IMPACT), and a Transfer Support instrument. 46 servers participated in the study with a management charge and who were trained while training. The results obtained were tabulated and exported to the program SPSS - Statistical Package for the Social Sciences, they were not qualified as descriptive analyzes that allowed the interpretation of the data. The results found selected that include variables selected for integrated servers in the sample responding to the training objectives and reached by Impact in the amplitude with general average of 3.98 and Transfer support of 3.24, demonstrating the knowledge, material and predisposition to The application of the learned content, however, does not offer support to their superiors, being this variable that causes more impact or cause, with media of 1.93 and 1.83 respectively.