GESTÃO DO CONHECIMENTO NO INSTITUTO FEDERAL GOIANO: ANÁLISE DAS CONTRIBUIÇÕES DAS QUALIFICAÇÕES STRICTO SENSU COM AUXÍLIO FINANCEIRO EDUCACIONAL

Abstract

The purpose of this research project is to identify if the resources spent through scholarships and removals by the IF Goiano, for the administrative staff of the Rectory to do master's and doctoral programs, have returned in the form of new knowledge and projects, and if there is a management of the knowledge of these skills by the immediate heads. Through a conceptual review in the literature focused on the management of knowledge and intellectual capital, it is sought to demonstrate the importance of knowledge and training of public servants. Applied research is exploratory, using a bibliographical and documentary survey as secondary sources of information. As a primary source, 31 technical administrative staff from the rectory of the IF Goiano were interviewed, who received educational aid and / or moved away to carry out master's and doctoral programs. Also part of the survey were the immediate bosses of qualified servers and unskilled servants stricto sensu as factual counter analysis. It is a research with a quantitative and qualitative approach. Quantitative because numerical procedures are used in order to optimize the interpretation of the data collected and to make the results analysis more feasible. Questionnaires with closed questions were applied to the qualified administrative technical servants of the rectory of the IF Goiano and to the servers without qualification. It is qualitative because it lectures on presuppositions achieved through questionnaires with open questions to the two groups of technical administrative servers and interviews with structured questions to their immediate bosses. Based on the incentives offered by the federal government and the data obtained on the return of the training of the technical administrative staff of the IF Goiano's rectory, it was possible to verify the presence of new knowledge obtained by the employees benefited by these incentives. However, regarding the existence of knowledge management, it was observed that in the three groups of the sample there were different perceptions. While the immediate management reports, for the most part, that knowledge management is partially effective, in both groups of servers the aspects related to the nonexistence of knowledge management were the most pointed.