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Issue Date | Preview | Title | Author(s) | ???itemlist.dc.contributor.advisor1??? | Program | Type |
---|---|---|---|---|---|---|
7-Apr-2017 | Nova via do atendimento bancário brasileiro – Chat: análise da percepção do cliente. | Scortegagna, Gustavo | Henrique, Jorge Luiz | Programa 1 | Dissertação | |
8-Apr-2017 | BOCA A BOCA ELETRÔNICO (eWOM): UM INSTRUMENTO DE MARKETING DE RELACIONAMENTO | IWATA, SUZANE SUEMY DO CARMO | Henrique, Jorge Luiz | Programa 2 | Dissertação |
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